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Privacy Policy

Introduction
In view of the development of new communication tools, we deem it necessary to pay special attention to the protection of privacy. Therefore, we pledge to respect the confidentiality of personal information that we collect.

Collecting personal information
We collect the following information:
  • First and last name
  • Postal code
  • Email address
  • Gender
  • Age
The personal information we collected is gathered via forms and through the interaction between the user and our website. Furthermore, as indicated in the following section, we also use cookies and / or logs to collect information about you.

Forms and interaction:
Personal information is collected through forms, namely:
  • Website registration form
  • Order forms and invoices
  • Surveys
  • Contests
We use the collected information for the following purposes:
  • Order tracking
  • Promotional information / offers
  • Statistics
  • Contact
  • Website management (presentation, organisation)
  • Forums and discussion threads
  • Correspondence
  • Promotional information / offers
Log files and cookies
We collect certain information through log files and cookies. These are mainly as follows:
  • IP Address
  • Operating system used
  • Page views and queries
  • Date and time of connection
The use of such files enables us to ensure the following:
  • Improved service and personalized greeting
  • Consumer profile
  • Order tracking
  • Statistics
Sharing of personal information
We pledge not to make public the personal information collected. However, we may share this information with third parties for the following reasons:
  • Consumer profile
  • Order execution
  • Partnerships
  • Advertising
If you do not wish to share your information with third parties, you are free to object to it at the time of collection or at any time thereafter, as discussed in the following section.

Withdrawal and opposition rights
We are committed to providing you the right to object to and withdraw from the collection of personal information. The right to object is taken as the possibility for users to refuse that their personal information be used for the purpose mentioned during their collection. The right of withdrawal is taken as the possibility for users to requests that their personal information be removed from a mailing list, for example. To exercise these rights, please contact us by E-mail at support@wikideal.ca

Access
We are committed to acknowledge a right of access to authorized persons wishing to consult, modify, or even delete their information. To exercise these rights, please contact us by E-mail at support@wikideal.ca

Security
The personal information that we collect is kept in a secure environment. All our employees are required to maintain the confidentiality of your information. To ensure the security of your information, we use the following measures:
  • SSL protocols (Secure Sockets Layer)
  • SET protocols (Secure Electronic Transaction)
  • Access management - entitled person
  • Access management - user
  • Network monitoring software
  • Computer backup
  • Identifier & password
  • Firewall
We are committed to maintaining a high degree of confidentiality by integrating the latest technologies to ensure the confidentiality of your transactions. However, since no mechanism provides absolute security, an element of risk is always present when using the Internet to provide personal information.

Children
No minor under the age of 13 will be allowed to use the website. No information belonging to people we know to be under the age of 13 is collected. This website was not created for anyone under the age of 13.

Legislation
We pledge to respect the legislation put forth by: The laws of the Province of Quebec and the federal laws of Canada.
For questions regarding our privacy policy, please contact us at support@wikideal.ca